Privacy Policy
Who we are
Access Business Finance Ltd (CRN 13788089), Registered Office:
Unit 17, Stephenson Court, Fraser Court, Fraser Road, Bedford, MK44 3WJ
Access Business Finance Ltd is an Appointed Representative
of EFT Finance Limited which is authorised and regulated by the Financial
Conduct Authority Registration Number 667290. EFT Finance Limited is an independent
finance broker Company Registration Number 07215828. Registered office: Solo
House, The Courtyard, London Road, Horsham, West Sussex, RH12 1AT. Main trading address: Milnwood, 13 North
Parade, Horsham, West Sussex, RH12 2BT.
Privacy Policy
This privacy policy explains how we and potential funders
use the personal information we ask you to provide. Please read it carefully and if you have any
questions, contact us on [email protected]. By sending us the information we have
requested, we understand that you have read and are happy with the processing
detailed in this privacy policy.
Our legal basis for processing your information, under the
UK’s data protection laws, is the
Legitimate Interests basis. You
provide us with your information so that we may seek suitable financing for
your needs.
We may also ask if you have any circumstances affecting your
health or finances that you would like to make us aware of. Any information given will help us and the
funder(s) support you better on your financial journey. We would need your Consent to record
this information and to pass it onto any funder approached on your behalf. If you prefer to inform the funder directly,
we will be happy to provide you with the necessary contact details.
What information we may need from you
The following are examples of the information we may ask you
to provide:
·
Your full name and home address
·
Your date of birth
·
A copy of your passport
·
A copy of your driving licence
·
A recent utility bill detailing your home
address
·
Details of your personal means and liabilities
·
Any additional support you may need
Information from other sources
We may also obtain information from other sources, for
example:
·
Companies House
·
Your website and social media
·
Specialist provider of company credit analysis
·
Government sites such as VOSA
How we will use your information
We use a Customer Relationship Management tool (CRM) to
record, for example: your contact details, details of any promotional material we
may send you and any requests not to be contacted.
We will pass your information onto potential funder(s). Please contact either our Data Protection
Officer on [email protected]
or [email protected], if you would like to know all the potential
funders approached on your behalf. EFT
Finance Limited strongly recommends that you review the Privacy Policy notices
on the websites of any funders approached on your behalf.
We will never sell your information to third parties for
marketing purposes.
Potential funders:
To process your application, the potential funder(s) will
perform credit and identity checks on you and your business partners. They will send the information on your
application to one or more Credit Reference Agency (CRA). The potential funder will then use the
information provided by the CRA’s to verify the data you have provided, assess
your creditworthiness and if necessary, prevent criminal activity.
In their data protection notices, potential funders will
state if they use automated credit assessment and decision making or use
personal data for marketing and related activities. You have a right to ask any funder(s)
approached on your behalf to manually review any automated decision and you
have the right to object to your information being processed for marketing or
marketing related activities.
Credit Reference Agencies:
CRA’s will record the information about you, your business
and its proprietors they receive from the potential funders. When the CRA receives a search from a potential
funder, they place a footprint on your credit file which may be seen by other
lenders. The CRA’s may supply the potential
funder with both public (including electoral register) and shared credit,
financial situation and financial history information and fraud prevention
information.
If you are a director, the potential funder may seek
confirmation, from CRA’s, that the residential address you provide is the same
as that shown on the restricted register of directors’ usual addresses at
Companies House. The potential funder
may search all directors as individuals as well as in their capacity as
directors / guarantors.
If you are making a joint application or you tell us that
you have a spouse or financial associate, you must discuss your funding
requirements with them before we send the application to a funder, as the CRA’s
may link your records together.
If you borrow from a funder, the details of your accounts
and how you manage it/them will be passed onto CRA’s. If you borrow and do not repay in full and on
time, CRA’s will record the outstanding debt and may supply this information to
other organisations or Fraud Prevention Agencies (FPA’s) who may perform
similar checks to trace your whereabouts and recover debts that you owe. Records remain on file for 6 years after they
are closed, whether settled by you or defaulted.
If you provide false or inaccurate information and there is
any suspicion of fraud, CRA’s will record this and may also pass this
information to FPA’s and other organisations.
If your request for funding is declined, the decline may be recorded on
your credit record.
Finance companies use different CRA’s and some of them are
listed below. Details about these CRA’s and their data protection policies can
be obtained from these addresses which will take you to the same Credit
Reference Agency Information Notice (CRAIN) document. If you wish to know
specifically which CRA has been contacted, please ask us here at EFT Finance
and we will find out for you.
·
TransUnion (previously called Callcredit Limited): www.transunion.co.uk/legal/privacy-centre?#pc-credit-reference
·
Equifax Limited: www.equifax.co.uk/privacy-hub/crain
·
Experian Limited: www.experian.co.uk/crain
The information held by the CRA’s currently operating in the
UK may not be the same. Should you wish
to contact any of them it is worth considering contacting them all.
·
TransUnion (previously Callcredit Limited) –
Consumer Services Team – 0330 024 7574 [email protected]
·
Equifax Limited – https://www.equifax.co.uk/Contact-us/Contact_Us_Personal_Solutions
·
Experian Limited – https://ins.experian.co.uk/contact
How long we store your information
Your information security
We take steps to protect your personal data against loss or
theft, unauthorized access / disclosure / copying / use or alteration.
Access to your information and correction
You have the right to request a copy of the information that
we hold about you. If you would like a
copy of some or all your personal information, please contact us:
·
by email: [email protected]
·
by post:
EFT Finance Limited, Milnwood, 13 North Parade, Horsham, West Sussex,
RH12 2BT
You have the right to ask us to update, correct or remove
information you think is inaccurate or incomplete. Where you request changes to be made to the
information that we hold, we will also advise any funders who hold your
information. When your finance period
ends or in the event of the funding not going ahead, you may ask us to erase
your personal data.
Should you exercise
your right to have your data erased, we will remove your data from our live
systems within one month of receiving a valid request. Our back-ups will only be accessed for
emergency business recovery situations. Due
to the nature of encrypted back-ups, it is not possible to delete your data
within our back-ups within the same timeframe as our live systems. We are committed to the permanent deletion of individual
encrypted information held in back-ups if, and when, this becomes possible.
Your right to object (legitimate basis processing only)
You have the right to object to the processing of your
information. We will stop processing
your application for finance, unless there are legitimate reasons to continue,
for example: the exercise or defence of legal claims.
Your right to withdraw Consent
You have the right to withdraw your consent for our
processing of your information regarding any additional needs you may
have. We will continue to process your
application for funding without the additional information and advise any
funder who has been provided with the information of your decision to withdraw
your consent.
Changes to our privacy policy
This privacy policy was last updated 19 November 2024. We keep our privacy policy under review and will place any updates on our website www.eftfinance.co.uk..